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DURATION:  One (1) Day
Time:  8:30am-5:00pm

LANGUAGE:  This course is available in ENGLISH, PORTUGUESE OR TETUM

For the best price on this course and all your training needs…CONTACT ISAT

Course Outline

Participants will gain the knowledge and skills needed to provide effective and friendly services to customers.

The course includes:

  • Creating a relationship with customers;
  • Identifying customer needs – the importance of listening and asking the right questions;
  • Delivering services and products;
  • Processing customer feedback.

Participants who successfully complete this course will receive a Statement of Attendance.

Interested in this course?

This Training Course is delivered face to face by one of ISAT’s highly experienced trainers……….at our training centre or we can come to your workplace.

Contact ISAT: 

Phone:  +670 7343 0000

Or send us an email: