GREAT CUSTOMER SERVICE

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Deliver a Service to Customers

Duration:  One (1) Day
Time:  8:30am-5:00pm
Normal Course Price:  $135 per person

ISAT Members Price:  $70 per person

Course Outline

With this ISAT advanced training course participants will gain knowledge and the basic practical skills needed to provide effective and friendly services to customers.

The course includes:

  • Creating a relationship with customers;
  • Identifying customer needs – the importance of asking the right questions and listening;
  • Delivering services and products;
  • Processing customer feedback.

Participants who successfully complete this course will receive a Statement of Attendance.

Interested in this course?

This Advanced Training Course is delivered face to face by one of ISAT’s highly experienced trainers……….at our training centre or your workplace.

Contact Us: 

Phone:  +670 7343 0000

Or send us an email: