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DURATION (including Work Experience):
Full Time:  Sixteen (16) Weeks….five days per week….8.30am to 5.00pm
Part Time:  Contact ISAT to see if you can study this course part-time

LANGUAGE:  This course is available in ENGLISH, PORTUGUESE OR TETUM

For the best price on this course and all your training needs…CONTACT ISAT

Course Outline

Participants will gain the knowledge and skills needed to perform customer facing roles in financial institutions and may undertake a range of tasks under supervision and some self-managed work.  The range of technical skills and knowledge is intermediate.

A total of sixteen (16) units must be completed, including:

  1. ADFSF3001A Undertake financial calculations;
  2. ADFSF3003A Prepare credit application;
  3. ADFSF3005A Process customer transactions;
  4. ADFSF3002A Open, maintain and close accounts;
  5. ADFSF3004A Handle and balance cash;
  6. ADFSF3006A Promote customer awareness of financial literacy;
  7. ADFAD3001A Work as part of a team;
  8. ADFIT3001A Design and produce workplace documents;
  9. ADFIT3002A Produce spreadsheets;
  10. ADFIT2004A Operate computing packages;
  11. EFALN2003A Work with number concepts for the workplace;
  12. EFALN3002A Read and write more complex documents for the workplace in Tetum;
  13. EFALS3001A Conduct routine workplace oral communication in English;
  14. EFALS3002A Read and write routine workplace information in English;
  15. ADFAD1007A Prepare for work experience;
  16. ADFAD1008A Undertake work experience.

Participants who complete this course will receive a nationally recognised Certificate of Completion.

Interested in this course?

This Training Course is delivered face to face by one of ISAT’s highly experienced trainers……….at our training centre or we can come to your workplace.

Contact ISAT: 

Phone:  +670 7343 0000

Or send us an email: