COURSE CODE: SKOSS317
DURATION: Twenty (20) Weeks – including Work Experience
Time: 8:30am-5:00pm
LANGUAGE: This course is available in ENGLISH, PORTUGUESE OR TETUM
COURSE PRICE:
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Course Outline
Participants will gain the knowledge and skills needed to provide increased quantity and quality of services that enable their clients to improve their lives.
The course focuses on:
- a client centred and strengths based approach;
- developing ethical and professional relationships with relevant individuals, organizations and communities;
- developing the ability to communicate effectively.
Areas of study include:
- active listening;
- assessing a client’s situation;
- accurately registering information;
- developing and implementing action plans and making appropriate referrals (for example, legal assistance, medical or psycho-social support);
- developing a critical understanding of gender, disability and vulnerability;
- understanding human rights and legal frameworks.
A total of eleven (11) units must be completed, including:
- AFALN3001A Manage communication effectively in the workplace;
- ADFAD3001A Work as part of a team;
- EFAFA3005A Ensure workplace health and safety;
- EFAFA300XA Plan, organize and monitor work experience;
- SPUSK3001A Identify and assess issues with access for people with disabilities;
- SPUSK3002A Facilitate to promote inclusion of women;
- SPUSK3003A Support and protect child rights and development;
- SKOSS3001A Understanding sociological impacts on individuals to enable service practitioners to provide appropriate services;
- SKOSS3002A Work with ethical and legal frameworks;
- SKOSS3003A Work with case management processes;
- SKOSS3004A Working with communities to facilitate client wellbeing.
Participants who successfully complete this course will receive a nationally recognised Certificate of Completion.