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DURATION:  One (1) Day
Time:  8:30am-5:00pm

LANGUAGE:  This course is available in ENGLISH, PORTUGUESE OR TETUM

For the best price on this course and all your training needs…CONTACT ISAT

Course Outline

Participants will gain the knowledge and skills needed for effective communication through different mediums with customers and colleagues in the workplace.

The course includes:

  • Establishing and maintaining communication with clients and colleagues;
  • The most appropriate method of communication;
  • Using communication equipment and systems;
  • Communicating in a clear and concise manner;
  • Identifying and report faults in communication equipment;
  • Body language and non-verbal communication;
  • Communication processes with other personnel to assist flow of work activities;
  • Written communication for effective work practices;
  • Electronic communication, equipment and system components.

Participants who successfully complete this course will receive a nationally recognised Statement of Attainment.

Interested in this course?

This Training Course is delivered face to face by one of ISAT’s highly experienced trainers……….at our training centre or we can come to your workplace.

Contact ISAT: 

Phone:  +670 7343 0000

Or send us an email: