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Project Management Foundations
Project management is a set of techniques that anyone can apply to achieve goals and manage project work more effectively. It can be used to guide small, simple projects as well as complex enterprise-wide initiatives.
Writing a Marketing Plan
This course will help business professionals write and leverage great marketing plans. Learn how to assemble a team to create the plan, analyze an existing market, and break down the plan's components into focused sections.
Understanding how people think and behave is key to mastering the art of persuasion and an essential ingredient to any successful sale. This course provides actionable items and transferrable ideas to each stage of the sales process.
Learning Excel Online
With Excel Online you can create, view, edit, and share workbooks directly in your web browser. In this course you'll learn the unique features of the online app and the differences from the desktop version.
Working with Upset Customers
This course will reveal proven techniques for effectively neutralizing negative situations. You'll learn specific actions employees can take before and after encounters with upset customers.
Writing a Resume
Finding a great job starts with writing a great resume, one that speaks to your personal and professional strengths. Learn how to write a resume that stands out and makes employers take notice.